Customer Relationship Management (CRM)

Retso Studio has a comprehensive range of features to help you manage relationships (CRM) with your new and existing customers. Connect with your customers with Retso Studio’s customer relationship management solutions which help improve workflow.

Like any business, your goal is to get more customers and increase sales. In order to do this, your team needs the right tools to help them become more productive and efficient in their work allowing them to focus on selling and make your customers happy.

Our customer relationship management software (CRM) has many features including:

  • Find sales order from either system generated ID or manual reference number.
  • Fast and intuitive customer search facility.
  • Customer order history.
  • Customer payment history (linked to orders)
  • Customer merger tool (to consolidate duplicated entries).
  • Customer mail shot to keep your customers up to date with the latest bed & furniture deals.

Our integrated email marketing module can help build marketing campaigns and emails directly from your CRM system allowing you to effectively and easily capture new leads and look after your most loyal carpet & flooring customers.

A customer relationship management system marries your entire customer facing process such as sales, marketing and customer service in one centralized place within its own database, which enables your business to really be customer centric no matter who in the company is talking to your customer.

We are also able to write custom modules such as carpet & flooring modules so if your business requires that something extra, why not give us a call.